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In light of the recent COVID-19 updates and the declaration of the enhanced community quarantine, we decided to temporarily cease our operation until further notice to protect and keep our riders and their families from the risk brought about by this pandemic. We enjoin everyone in our community to fight this issue by following all guidelines set by our authorities and health experts. Be safe and God bless us all.

Return and Refunds Policy

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If you are not entirely satisfied with your purchase, we're here to help.


Returns are permitted subject to Seller's and Pabilis' satisfaction and approval. 

Buyer may request for refund and/or return due to the following reasons:

  • The item is physically different from the description of the product;
  • The item does not match the specifications the Seller has posted.
  • The item is damaged/defective/faulty upon delivery.
  • The item delivered is wrong or has missing items/parts.

Seller may not grant returns due to Buyer's mere change of mind.


Buyer will be refunded upon approval of Seller and Pabilis in accordance with the aforementioned policies and the Seller has received the returned item. Pabilis will issue refund via bank deposit or cash, whichever is applicable.